Discover solutions that are built for your business, whatever you do. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. Message. Popular shortcuts Order number Track a fault Report a fault Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Monday - Friday. If you add all your accounts Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Its really that simple to contact BT Broadband by SMS. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Create an account Are you an EE Mobile customer? Sometimes we can identify and fix a fault at the same time. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. You can find our standard Terms and Conditions at www.bt.com/terms. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Adjust your speeds to align with your needs: it's internet that grows with you. track your order here. Or ring us on : 0800 672 331 Register a complaint Contact Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. Dont miss our hassle-free ways to help yourself. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. So you get the same service, and it could save you time too. This price does not include in-life modifications, upgrades, or moves on existing services. Use the contact options below once you have placed your order. The Phone Book ; The Phone Book Find a Business. Change your UK billing address. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Free from UK landlines. Monday - Saturday08:00 - 18:00Free from UK landlines. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. Contact sales. If it's for your home account visit BT for the home. Connect your people and places with smart solutions tailored to your business. All day, every day. one. Weve broken down each way you can contact BT so you can choose the best option for you. A business leased line, on the other hand, is a dedicated line just for you. Online, report a fault with your broadband, phone, or BT email. Download it now and use your device to be totally on top of things: View, pay, and download your bills. Subject to credit check, business registration and a 5-year minimum term. In order to view the dashboard you will need to add Cookies used for marketing and advertising purposes. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We needed to save money for the good of the Gosport and Fareham Academy Trust. Necessary to provide basic functions of the website such as page navigation. The developer provided this information and may update it over time. Our insights and events hub is your go-to destination for help and advice on the future of your business. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. You can do lots of things without picking up the phone. a fault or order with your fault or order references. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. Help and support; Contact BT; Back. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. Business growth needs a rock-solid infrastructure. If an engineer needs to fix the fault, you can choose the best time for them to visit. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. Our great-value business broadband offers fast speeds and a reliable connection. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 We only collect anonymous data. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. You'll find it on your bill. Its quick, easy and available 24/7. If you need to write to us, please check the back of your bill for the right address to use. track your order. Mobile costs may vary. Available 24/7. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Related Types of Business | Related Locations. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Terms and Conditions apply. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. We're one of the world's leading communications services companies. Raise a general billing enquiry. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? When people connect, there's no limit to the good they can do. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". Get our fortnightly round-up of the best deals, reviews and money-saving tricks! The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. We're here to keep your teams connected as the trusted partner of businesses around the globe. Every single time. Download our Service Level Agreement to find out more. This means finding the right BT phone number can be more difficult than you first thought. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Data privacy and security practices may vary based on your use, region, and age. the new account(s) in My Permissions.Go to My permissions. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Search The Phone Book from BT to find contact details of businesses across the UK. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. We have a range of ways to get in touch for new and existing customers. Contact BT Business. We are processing your online T&Cs apply. Location. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Complete account control at your fingertips. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin.